Frequently Asked Questions

We offer a wide variety of wigs including human hair, synthetic, lace front, full lace, and monofilament wigs. Our collection includes various lengths, textures, and colors to suit every preference.

We provide a detailed sizing guide on our website. You can measure your head circumference and compare it to our size chart. If you're unsure, our customer service team is happy to help you find the perfect fit.

We offer a 30-day return policy for unworn wigs in their original packaging. Custom or personalized wigs are not eligible for returns. Please contact us before returning any items.

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available for faster delivery. International shipping times vary by location.

Care instructions vary by wig type. Human hair wigs require more maintenance similar to natural hair, while synthetic wigs need special synthetic-friendly products. We provide detailed care instructions with each purchase.

It depends on the wig type. Human hair wigs can generally be styled with heat tools, while synthetic wigs require heat-friendly synthetic wigs or special low-heat settings. Always check the product specifications.

Yes, we offer custom wig services for special occasions or specific needs. Custom orders require additional time for production and are not eligible for returns. Contact us to discuss your custom requirements.

If your wig doesn't fit as expected, please contact us within 30 days of purchase. We can help you with adjustments, exchanges, or returns depending on the situation.

Washing frequency depends on usage and wig type. Generally, wigs should be washed every 6-8 wears or when they start to look dull. Over-washing can damage the fibers, so follow our care guidelines.

Yes, we ship to many international destinations. Shipping costs and delivery times vary by country. Please check our shipping page for specific information about your location.